Moving House Guide - part 5 of 6

Prepare some questions to ask.

  Do you offer insurance? What is and what is not covered? is there an excess? If you have to take out any more insurance first check with your own household insurance policy as you may already be covered. Household polices however normally do not cover for things like dents and scratches, loss or damage due to strikes, weather conditions or delay. Anything that is not professionally packed and unpacked by recognised professional removal company.
  Ask about the company's history.
  Ask about the logistics of the move. What time the van will arrive? What is the estimated time to finish loading up and time of completion.
  Do they have any references, can you contact past clients?
  Are they a member of any of the trade associations or part of a larger group of companies. Click here for a list of the various associations.

Some questions they might ask you.

  Where are you moving to?
  What is the access like ( for parking & getting furniture in)?
  Do you have a date to move?
  Are the new owners moving in on the same day?
  If so what time do they require access at?
  What time are you anticipating access to your new property?
  Do you need a packing service? Could be a full pack or just breakables?
  If not will you require cartons?